Practical kits for the people who do change

This is for you if:

• you have the qualification but not the experience
• you have been handed a change project this month
• you are not sure what to ask your sponsor

Not for you if: you have led several changes already.

What you get:

• About 28 pages in five documents, plus an Excel workbook
• A “What I wish I knew” guide, and a one page reference to keep beside you
• A prep checklist for before you start, before go live and after
• Six editable templates, each with a how to use note and a filled in example
• An Excel workbook with colour coded heat maps and trackers, and a clear key for every rating
• A worked example of one change from start to finish, with every template filled in
• A question bank and plain English glossary

This is for you if:

• someone keeps missing what they agreed to do
• a resister is slowing the change down
• a sponsor has set a date you cannot meet, or has gone quiet
• you rehearse it in the car, then delay it

Not for you if: you want a course on management. This is words, not theory.

What you get:

• About 37 pages in four documents, plus an Excel tracker
• Nine scripts, each with an example of how it can sound, and replies to what people usually say
• A sponsor working agreement and a risk escalation note
• Conversation records, worked examples, three follow up emails and a one page reference to keep beside you
• An Excel follow up tracker that flags late follow ups in colour
• A practice pack with scenarios, model answers and a self check after each conversation

This is for you if:

• you already paste work into AI tools and wonder if that is safe
• your team uses AI with no shared rules
• you need a first draft quickly, but you must stand behind what you send

Not for you if: you want a technical course on how AI works.

What you get:

• About 21 pages in five documents, plus an Excel tracker
• A safe data test, rated Green, Amber or Red, to decide in a minute what you can use
• Twelve prompts for plans, messages, meeting notes and risks, each with a filled in example
• An accuracy and privacy checklist, a record of what you checked, and a one page team guide
• An Excel prompt tracker that flags unsafe information and totals the time saved
• Thirty more prompts, each with a safe data rating
• Rules, red flags that show AI output is wrong, and what to do when something goes wrong

This is for you if:

• you are running a live change and have no single plan
• your sponsor has asked “what is the plan?”
• you need to join up communications, training and risks

Not for you if: you are brand new to change. Start with the Change Survival Kit.

What you get:

• About 33 pages in six documents, plus an Excel tracker
• The change on a page, and the five stages of delivery
• Seven templates with filled in examples: strategy, roadmap, sponsor plan, stakeholder plan, communications plan, training plan and handover checklist
• A steering group agenda, weekly status report, decision log and go live readiness check
• An Excel tracker with a colour coded roadmap, a log of risks, assumptions, issues and dependencies, and a communications calendar
• A complete plan filled in for one invented change
• Workshop guides for a kick off, an impact workshop and a lessons learned session
• A risk library with causes, early warning signs and responses

This is for you if:

• the system is live and your sponsor asks whether it worked
• all you have is login numbers
• you need a monthly report people actually read

Not for you if: you have not gone live yet. Start with the Change Delivery Toolkit.

What you get:

• About 29 pages in six documents, plus an Excel dashboard
• A menu of fifteen adoption measures across five steps, from aware to results
• A one page dashboard, monthly report, results story and benefits statement
• A review meeting agenda, an action plan, and a guide to what to do when adoption is low
• An Excel dashboard with colour coded status and a chart
• Fifteen measure cards: how to work it out, where the data comes from, and what to watch out for
• A 90 day adoption report filled in, and a survey question bank